Terms of Service

Welcome to Vennbrd! These terms of service govern your use of our products, except where stated otherwise. References to our products in these terms of service refer to all of our products and services, including our apps, websites, and software.

Which terms apply to me? These terms of service apply to Vennbrd users.

Who We Are

Vennbrd products are provided by Vennbrd Technologies Private Limited. For more information about Vennbrd, please visit https://www.vennbrd.com/about.

Your Ownership of Your Data and the Limited Permissions You Give Us

User Content refers to the text and documents you enter, upload, and transmit when you use our products. You own your User Content; Vennbrd doesn't own it. To provide our products to you, we need your permission (in legal language, a license) to use your User Content.

You grant us a license to your User Content for the limited purposes of:

• Operating, providing, improving, troubleshooting, and debugging our products (for example, your acceptance or rejection of suggestions may help train our suggestion engine);
• Protecting our products (for example, to analyze patterns in usage to prevent abuse);
• Customizing our products (for example, to create personalized suggestions for you);
• Developing new products or features (for example, creating our emotional graph); and
• Using information you upload or provide to us (such as your name) to encourage other people in your organization to join your company's or organization's Vennbrd account.

The license you give us is only for the above purposes. That means we will not, for example, sell or license your User Content to third-party data brokers.

The license you grant us is:

• Worldwide (so you can access your User Content from anywhere in the world);
• Non-exclusive (meaning you own your User Content and can also license it to other people or companies);
• Royalty-free (meaning we don't pay you for it); and
• For as long as intellectual property laws protect your User Content.

The license you give us allows us to—solely for the purposes outlined above—store, reproduce, use, publish, and publicly display (to show your User Content to you), modify, and create derivative works of (such as providing gif suggestions and autocorrecting words) your User Content. The license you give us also permits our service providers to assist us in doing this.

Vennbrd does not own, control, verify, or endorse User Content. You are responsible for all of your User Content. That means you should back up all your User Content and not do anything illegal or harmful with it (including violate any intellectual property or trade secret laws).

Our Intellectual Property Rights and License to You

Some of our products allow you to download client software. So long as you comply with these terms, we give you a limited, non-exclusive, non-transferable, revocable license to use our client software solely to access the products.

Our products are protected by copyright, trademark, and other laws. Except for this limited license, we reserve all right, title, and interest in our products, trademarks, logos, and other brand features. We welcome feedback, but you agree that we can use that feedback without restriction or any obligation to you.

Your Use of Generative AI

Additional terms apply when you use Vennbrd's generative AI services and features.

Generated Content. You may use generative AI features to submit inputs and receive generated outputs. When you use generative AI features, the inputs and outputs are your User Data. You are responsible for your User Data and will not use Vennbrd's generative AI features in a way that infringes, violates, or misappropriates any of our rights or the rights of any third party. You acknowledge that due to the nature of machine learning and the technology powering generative AI, outputs may not be unique and Vennbrd may generate the same or similar output for third parties.

Usage Restrictions. You may not use Vennbrd's generative AI features:

• To develop foundation or large language models that compete with Vennbrd;
• To mislead any third party that any output from Vennbrd's generative AI was solely human generated;
• In a manner that violates these terms, Vennbrd documentation, usage guidelines, or our Acceptable Use Policy.

Limitations on Use and Responsibilities

Acceptable Use Policy. You must comply with our Acceptable Use Policy when you use our products.

Keeping your account information up to date and safe. You are responsible for safeguarding your password to our products. Don't share your account credentials or give others access to your account. We will use your account email address to contact you about our products, so you must ensure that your account information stays current.

Minimum age requirements. To use our products, you must be at least 13 if you reside in the United States or anywhere else. If the law where you reside requires that you are older for us to lawfully provide our products to you without parental consent (including using your information), you must be that age. You may not use our products if you don't meet these age requirements. However, if your parents or guardians have allowed you to join a Vennbrd, you may still use our products.

Termination

We reserve the right to suspend or terminate your access to our products with notice to you if:

(a) you have breached these terms or our Acceptable Use Policy,
(b) you use the products in a manner that would cause a real risk of harm or loss to other Vennbrd users or us

Before suspending or terminating your account, we'll (1) provide you with reasonable advance notice via the email address associated with your account so you can try to remedy the activity that prompted us to contact you and (2) allow you to export your documents from our products. If you fail to take the steps we ask of you after such notice, we'll terminate or suspend your access to our products.

We won't provide notice before termination where we believe that:

(a) you're in material breach of these terms or our Acceptable Use Policy,
(b) doing so would cause us legal liability or compromise our ability to provide our products to our other users, or
(c) the law prohibits us from providing notice.

When this agreement terminates for any reason, all the sections one would expect to survive will survive, including, but not limited to, "Warranty Disclaimers," "Limitation of Liability," "Resolving Disputes," "Miscellaneous Legal Terms," and "Our Intellectual Property Rights and License."

Discontinuation and Modification of Products

We are continually changing and improving our products, and we may add or remove features or functionality. If we discontinue a product, where reasonably possible we will give you reasonable advance notice and a chance to download your stored User Content.

Reverse Engineering, and Automatic Updates

Unless the following restrictions are prohibited by law, you agree not to reverse engineer or decompile our products, attempt to do so, or assist anyone in doing so. Our products may update themselves automatically to ensure you're using the latest version.

Third-Party Websites

Any links to third-party websites or apps are provided for your convenience only and are subject to the third party's terms. Vennbrd isn't responsible or liable for those websites, products, or services.

Beta Products

We sometimes release products and features that we are still testing and evaluating. We will mark these products with the words "beta," "preview," "early access," or "evaluation" (or with words or phrases with similar meanings). If you decide to use them, please remember that they may not be as reliable or as thoroughly tested as our other products. To improve and evaluate these products, we will log and analyze information about how you use and interact with them.

Warranty Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VENNBRD, ITS AFFILIATES, AND ITS AND THEIR SUPPLIERS AND DISTRIBUTORS (COLLECTIVELY, THE "VENNBRD ENTITIES"), EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, REGARDING OUR PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING, LAW, USAGE, OR TRADE PRACTICE, OR REGARDING SECURITY, QUIET ENJOYMENT, RELIABILITY, TIMELINESS, AND PERFORMANCE. YOU AGREE THAT YOUR USE OF OUR PRODUCTS ARE AT YOUR OWN SOLE RISK AND THAT OUR PRODUCTS ARE PROVIDED ON AN "AS IS," "WHERE IS," "AS AVAILABLE," "WITH ALL FAULTS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, THE VENNBRD ENTITIES DO NOT WARRANT THAT THE OPERATION OF OUR PRODUCTS WILL MEET YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED OR ERROR-FREE. VENNBRD'S AFFILIATES AND THE VENNBRD ENTITIES' SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD-PARTY BENEFICIARIES OF THIS SECTION.

THE VENNBRD ENTITIES DO NOT MAKE ANY WARRANTY REGARDING THE OUTPUTS THAT MAY BE GENERATED FROM USE OF GENERATIVE AI FEATURES, INCLUDING WITH RESPECT TO THE FACTUAL ACCURACY OF ANY OUTPUTS OR SUITABILITY FOR YOUR USE CASE. YOU UNDERSTAND AND AGREE THAT YOUR USE OF ANY GENERATIVE AI OUTPUTS IS DONE AT YOUR SOLE RISK. DUE TO THE CURRENT NATURE OF GENERATIVE TECHNOLOGY, YOU SHOULD NOT RELY ON VENNBRD'S GENERATIVE AI AS A SINGLE SOURCE OF FACTUAL INFORMATION. NO INFORMATION OR ADVICE, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM OR THROUGH VENNBRD SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Limitation of Liability

IN COUNTRIES WHERE LIABILITY LIMITATIONS ARE ALLOWED, IN NO EVENT SHALL THE VENNBRD ENTITIES BE LIABLE WITH RESPECT TO THE PRODUCTS FOR (I) ANY AMOUNT IN THE AGGREGATE IN EXCESS OF THE FEES YOU HAVE ACTUALLY PAID TO THE VENNBRD ENTITIES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT(S) GIVING RISE TO SUCH LIABILITY; (II) ANY LOST PROFITS, LOST OR DAMAGED CONTENT OR OTHER DATA, OR FAILURE TO MEET ANY DUTY, INCLUDING WITHOUT LIMITATION GOOD FAITH AND REASONABLE CARE; OR (III) ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER.

YOU AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN VENNBRD AND YOU. YOU UNDERSTAND THAT OUR PRODUCTS WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

Certain countries and states don't allow the limitation of certain damages, so some or all of this limitation of liability may not apply to you, and you may have additional rights. In that case, you agree that the Vennbrd Entities' liability is limited to the maximum extent permissible in your country of residence.

IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THESE TERMS. VENNBRD'S AFFILIATES AND THE VENNBRD ENTITIES' SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD-PARTY BENEFICIARIES OF THIS SECTION.

Resolving Disputes

Let's try to sort things out first. Before filing a claim against Vennbrd, you agree to try to resolve the dispute informally by contacting team@vennbrd.com. We'll try to resolve the dispute informally by contacting you via email. If you and we cannot resolve the dispute informally, then a party seeking to bring a formal proceeding must first send to the other, by certified mail, a written Notice of Dispute ("Notice"). The Notice to Vennbrd should be sent to B 255, Vikas Nagar, Gorakhpur, UP 273007, Attn: Legal Department. The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If Vennbrd and you do not resolve the claim within sixty (60) calendar days after receiving the Notice, you or Vennbrd may commence a formal proceeding.

Arbitration Agreement. You and Vennbrd agree to resolve any claims relating to these terms or our products through final and binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India, except as set forth under "Exceptions to arbitration" below. The arbitration shall be conducted by a sole arbitrator appointed mutually by both parties. If parties fail to agree on the appointment of an arbitrator within 30 days, the arbitrator shall be appointed in accordance with the provisions of the Arbitration and Conciliation Act, 1996.

Arbitration Procedures. The arbitration shall be held in New Delhi, India. The language of arbitration shall be English. The arbitration proceedings shall be conducted in accordance with the Arbitration and Conciliation Act, 1996 and any amendments thereof.

Arbitration Fees. The costs of arbitration shall be shared equally by the parties unless the arbitration award provides otherwise.

Exceptions to Arbitration. Either party may seek interim relief from courts of competent jurisdiction. Either party may also bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the products or intellectual property infringement without first engaging in arbitration.

NO CLASS ACTIONS. You may only resolve disputes with us on an individual basis. You may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.

Governing Law and Jurisdiction. These terms and any disputes shall be governed by Indian law. Subject to the arbitration provisions above, the courts at New Delhi, India shall have exclusive jurisdiction over any disputes arising out of or in connection with these terms or our products.

Controlling Law

Unless otherwise required by a mandatory law of a member state of the European Union, United Kingdom, Switzerland, or any other jurisdiction, this Agreement and terms and any disputes shall be governed by California law except for its conflicts of laws principles. However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the consumer's country. This paragraph doesn't override those laws nor any general rights to have disputes settled in court rather than by arbitration.

Miscellaneous Legal Terms

Entire Agreement

These terms make up the entire agreement between you and Vennbrd Private Limited, regarding your use of our products. They supersede any prior agreements.

Modifications to These Terms

From time to time, we may revise these terms to, for example, reflect changes to the law, new regulations, and changes to our products.

If an update significantly negatively affects your use of our products or your legal rights as a user of our products, we'll notify you before the update's effective date by sending an email to the email address associated with your account or via an in-product notification.

We may also update these terms in ways that won't significantly negatively affect your rights. For example, we may change the feature or product names or change the email address you can use to contact us. In those cases, we will post the change to our website.

If you don't agree to the updates we make, you must cancel your account before they become effective. Where required, we'll offer you a prorated refund based on the amounts you have prepaid for our products and your account cancellation date. By using or accessing the products after the updates come into effect, you agree to be bound by the revised terms.