Privacy Policy | Vennbrd

When you use Vennbrd's products, you're trusting us to handle your personal data with care. We take that trust seriously.

When this policy applies: We, Vennbrd, provide this Privacy Policy to explain how we collect, use, and disclose your personal data when you interact with us as an individual, such as when you create an account and receive our products directly from us (such as through our Vennbrd Free products). It also applies when you browse our websites or similarly interact with us.

We may update this Privacy Policy from time to time, in which case we will provide you with notice of updates or seek your consent to the updates as may be required by applicable laws.

What Types of Personal Data Does Vennbrd Collect?

We collect the following types of personal data directly from you or your device when you use our services:

Account information when you sign up for an account, which includes your email address, password, name, and email preferences. If you sign up through a third-party service, like Google or Apple, we'll collect the information from them that you authorize.
Log data and device information, which includes, for example, internet protocol (IP) address, device type, browser type and version, time zone setting and location, browser plug-in types and versions, and operating system and platform.
Support data, which is the personal data you share with us when you interact with our customer support teams.
User content, which consists of all the text and documents that you upload, enter, or otherwise transmit to us when you use our products. For information on how we use, process, protect, and store user content, see "For What Purposes Does Vennbrd Use Personal Data?" and "How Does Vennbrd Secure and Store Personal Data?"
Usage data, which includes information about how you use and interact with our products. For example, we use cookies to collect and process usage data to provide you with weekly activity reports, personalized insights on how to optimize our suggestions to you, and other features.
Cookie information and other identifiers to enable our systems to recognize your browser or device and provide our products and services and improve our products and services.
Other information you provide directly to us, such as in situations where you may have the option to submit additional information as you use our products. For example, you may choose to participate in surveys where you can provide feedback on our products.
Inferences. We may also derive information or draw inferences about you based on the information we collect.

Does Vennbrd Obtain Any Data From Third-Party Sources?

Yes, we sometimes obtain information about you from our partners or others that we use to make our information and our products better or more useful. This data may be combined with the other information we collect and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific, which we may use, for example, to advertise Vennbrd products to you.

For What Purposes Does Vennbrd Use Personal Data?

The ways in which we use your personal data depend, in part, on how you use our products and what preferences you set. We use your personal data for the following purposes:

Providing and tailoring our products to you. We use your personal data to operate our products and provide an interactive, and personalized experience. For example, we process your user content and usage data to show you appropriate gif suggestions, personalize our gif suggestions based on your account settings.
Supporting you. We use your personal data to communicate with you and resolve any issues that you may encounter when you use our products. For example, if you contact our support team, we may need access to account information in order to respond to your request.
Troubleshooting and debugging our products. We use personal data to resolve technical issues that arise with the products. For example, we use log data to track outages.
Building and improving our products. We're continually developing new methods to make our products smarter, faster, more secure, and more helpful. Our privacy-preserving uses of personal data are core to continually improving Vennbrd's product offerings and maintaining a high-quality product experience. For example, we refer to usage data to help us decide what new features to build. You are in control of whether we use your data to support the training and improvement of our models.
Promoting our products. We use personal data to send promotional communications. For example, depending on your location and account settings, we may use account information to send you marketing emails about new products or offers, from which you can unsubscribe.
Complying with legal obligations and protecting against harm. We use personal data to: (a) comply with applicable laws, regulations, legal processes, and governmental requests, (b) protect our or others' legal rights, and (c) protect ourselves or our users from fraud, abuse, or other illegal or potentially harmful activity.

How Does Vennbrd Secure and Store Personal Data?

As described in more detail on our Security page, we use a combination of technical, physical, and logical safeguards designed to secure your data. These safeguards include secure network configuration, data transfer restrictions, restricted employee access, and other measures.

We retain personal data for as long as necessary to provide our products to you, to complete the transactions you have requested, to comply with our legal obligations, and to resolve any disputes.

When it comes to user content, by default, we process user content associated with your account to provide services to you (for example, gif suggestions). For troubleshooting and product improvement, we typically retain user content for no longer than one year, after which we either delete or de-identify the content unless you choose to retain it in your account for longer or specifically ask us to delete it sooner, subject to any legal obligations requiring us to maintain the content for a longer period. We also pseudonymize, aggregate, and/or de-identify data and content when providing our services to you.

To Whom Does Vennbrd Disclose Personal Data?

We may disclose personal data to the following types of recipients:

Trusted service providers. We use service providers like Amazon Web Services/Vercel/Supabase to provide services that allow us to serve our users. These trusted service providers are bound by agreements that require them to follow data privacy and security requirements and only use your data in the way we tell them to.
Other users of Vennbrd Business/Enterprise/Education. When you join Vennbrd through a company, organization, or other legal entity (e.g., through Vennbrd Business, Vennbrd for Education, or certain Vennbrd for Chrome/iOS administrator of that team) to access and modify your Vennbrd account, we may share your email address with the administrators or representatives of that employer or organization (e.g., for example, allow them to invite you to a Vennbrd Business account or reach out to you about their account).
Advertising partners. We engage other companies to provide analytics services, serve advertisements, promote our products, and deliver content. These third parties may have access to certain personal data to help us make our user content available to these advertising partners. These companies may use cookies, web beacons, pixels, and other technologies to collect information about your interactions with our marketing websites, content, and emails. We may also share certain information with advertising partners, such as your email address, into a unique identifier (called a "hashed token") that such partners can then use to show ads promoting Vennbrd or other websites and online services.
In connection with business transactions. We may share personal data in connection with, or during negotiations of, any reorganization, restructuring, merger, acquisition, or sale or transfer of all or a portion of our business or assets ("Business Transaction") that our business decides to enter into. We'll notify you if your account (a) may become subject to any Business Transaction involving our personal data and (b) offer you meaningful choices in that event.
With your consent or otherwise as you direct us. If you instruct us to disclose your personal data to a particular recipient or otherwise direct us to do so, we may do so.

Your Privacy Rights & Choices

Vennbrd offers privacy controls to everyone, for example with respect to receiving marketing emails or how content is used to personalize users' experience. You can find most of these controls within your account settings. Below we explain these choices and rights and how to exercise them (note that the wording of these rights and how they are exercised may vary somewhat by region (for example, if you live in Europe, you can read more about your rights here).

Your Opt-Out Rights and Communications Choices

Opt out of targeted advertising. To learn more about how we work with select advertising partners to promote Vennbrd via other websites and online services. If you live in the US, you can opt out of these disclosures following the instructions presented when you click the link titled "Your Privacy Choices" on the footer of our websites.
Other choices regarding cookies and similar technologies. If you live outside of the US, please click here to learn more about how to manage your cookie preferences for our websites. All users can adjust browser settings to refuse cookies.
Stop us from using your personal data for marketing emails. You can ask us to stop using your personal data for marketing emails by clicking "unsubscribe" in the emails you receive or via your account settings.

Your Other Data Rights

You may have rights under privacy laws to submit requests to us to access, correct, update, stop using for certain purposes, delete, or move your personal data out of Vennbrd. If you would like to submit a request to exercise your rights, please follow these instructions:

Request a personal data report. You can submit an access request for your data through your Vennbrd account settings.
Correct or update your data. You can update your name, email address, and language preferences through your Vennbrd account settings. If you registered for Vennbrd with Google or Facebook, or through your employer or educational institution, you'll need to update your information with them.
Delete your data. You can remove your personal data from Vennbrd by deleting your account here. Note if you use a paid Vennbrd account as part of an account managed by your employer, organization, or other third party, you may need to contact the administrator of your account to request deletion or remove you from their account before we can act on your request.
Move your data out of Vennbrd. You can download the information you've stored in your Vennbrd account by following the steps here. You can download your billing receipts by following the instructions here and download a copy of your document statistics by following the two sections here.

To exercise any other rights you may have under privacy laws or if you need additional assistance, please contact us using the contact information below and describe your request. We may ask for additional information from you to clarify your request and verify that you are authorized to make this request. We will respond to requests to exercise privacy rights according to applicable laws.

California Notice at Collection & Additional Information for Residents of Certain US States

Some US states have enacted privacy laws that grant their residents certain rights and require specific disclosures ("State Privacy Laws"). If you reside in California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia, this section applies to you. This section also serves as our California notice at collection.

Additional Disclosures

Above we explain how we collect, use, and disclose information about you, as well as our targeted advertising practices. As required by certain State Privacy Laws, we use the tables below to explain this same information.

Use, Disclosure, and Retention of Personal Information for Business Purposes

Category of Personal Information	Categories of Recipients	Uses of Personal Information
• Account information (which includes your email address and account preferences) • Log data and device information (which includes information such as access you have within Vennbrd's services, e.g., administrator access) • Support data (includes your communications with us) • Cookie information and other identifiers (such as a cookie ID) • Other information you provide directly to us • Inferences	• Trusted service providers that provide services through account management, hosting/storage, data analysis, and security • In acquisition of Vennbrd's business or assets	• Providing and tailoring our products to you • Building and improving our products • Promoting our products • Complying with legal obligations and protecting against harm
• User content	• Service providers that provide data hosting • Service providers that power the functionality of our products	• Providing and tailoring our products to you • Troubleshooting and debugging • Building and improving our products (but only if you opt in or such use is your preference; see our Technical Specifications for more information) • Complying with legal obligations and protecting against harm

When we process information that is considered "sensitive" under State Privacy Laws (such as when such information is included in your user content), we use such data only for the legally permitted purposes described above. In the same way we process user content generally, we similarly limit how we process account log-in information, which may be considered "sensitive" under certain State Privacy Laws. We do not use or disclose such information for the purpose of inferring characteristics about you.

As described in the "What Types of Personal Data Does Vennbrd Collect?" and "Does Vennbrd Obtain Any Data from Third-Party Sources?" sections above, we collect personal information from various sources, including directly from you, automatically when you access or use our products, and from third-party sources.

We may use data that has been de-identified so that it can no longer reasonably be used to identify you for any purpose. We commit to maintaining and using such data in de-identified form and not to attempt to re-identify the information, except for the purpose of determining whether our de-identification processes satisfy applicable legal requirements.

Retention

We retain personal data for as long as necessary to provide our products to you, to complete the transactions you have requested, to comply with our legal obligations, and to resolve any disputes. For more information about retention generally and protections for user content specifically, please see "How Does Vennbrd Secure and Store Personal Data?" and our Technical Specifications.

Sales, Sharing, and Targeted Advertising Activities

We also disclose certain categories of personal information to advertising partners in order to promote Vennbrd on third-party websites and services. These disclosures may be considered "sales," "sharing," or use of personal information for "targeted advertising" under State Privacy Laws, and the table below provides more information about our practices.

Category of Personal Information Disclosed	Category of Third-Party Recipient
• Identifiers (such as pseudonymous cookie ID, IP address, or, if you have an account with Vennbrd, a hashed version of your email) • Internet or other electronic network activity information (such as which pages or pages you visit on Vennbrd's marketing website) • Commercial information (such as whether you subscribe to Vennbrd)	• Advertising networks • Social networks

We do not engage in sales of personal information about anyone we know to be under the age of 16.

Your Rights under State Privacy Laws

Opt Out of Sales, Sharing, and Targeted Advertising

You may opt out of activities that we engage in that may constitute "targeted advertising" of personal information under the State Privacy Laws. To do so:

Follow the prompts behind the "Your Privacy Choices" link in the footer of our websites, to turn off use of cookies, pixels, and similar technologies for such purposes. Your opt-out choice will be linked to your browser; therefore, you will need to renew your opt-out choice if you visit our website from a new device or browser, or if you clear your browser's cookies. You can also opt out by visiting our websites with a legally recognized universal opt-out signal enabled, such as the Global Privacy Control.
You may also opt out of Vennbrd sharing a hashed version of your email address with advertising partners to promote Vennbrd on third-party websites and services. If you have a Vennbrd account, use the control in your account settings to do so. If you do not have a Vennbrd account, please contact us at team@vennbrd.com to opt out.

Access, Correction, and Deletion

You have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information. We may ask you for information to verify your identity and, if you do not provide enough information for us to reasonably verify your identity, we will not be able to fulfill your request.

Nondiscrimination
You have the right not to be discriminated against for exercising any of your privacy rights.

Appeals
If we deny your request, you may appeal our decision by submitting a support ticket. If you have concerns about the result of an appeal, you may contact an attorney.

Authorized Agents
If you are an authorized agent seeking to make a request to opt out of targeted advertising on behalf of a consumer, please contact us at team@vennbrd.com.

If you reside in California, you may also designate an authorized agent to submit an access, deletion, or correction request on your behalf. We may ask authorized agents to submit proof of their authority to make a request, such as a valid power of attorney or proof that they have signed permission from the consumer who is the subject of the request. In some cases, we may contact the consumer who is the subject of the request to verify their own identity or confirm the authorized agent has permission to submit the request. If you are an authorized agent seeking to make an access, correction, or deletion request on behalf of a California consumer, please submit a support ticket.

Contact Information

You can contact us with questions relating to this Privacy Policy or requests to exercise your privacy rights by submitting a help desk request here, emailing team@vennbrd.com, or contacting us via postal mail at Vennbrd Private Limited, B 255, Vikas Nagar, Gorakhpur, UP 273007.